Return & Refund Policy
At Bharathi Fashions, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
Returns or exchange requests are accepted only if:
- The product received is damaged, defective, or incorrect
- The request is raised within 24–48 hours of delivery
- The product is unused, unwashed, and in original condition with tags and packaging intact
Products that do not meet the above conditions may not be eligible for return or exchange.
2. Non-Returnable Items
The following items may not be eligible for return or refund:
- Jewellery & accessories
- Customized or altered products
- Products purchased during clearance sales or special offers
- Used, washed, or damaged items after delivery
3. Exchange Policy
- Exchanges are subject to product availability.
- Customers can request size exchange or replacement for eligible products.
- Exchange shipping charges may apply depending on the reason for exchange.
4. Refund Policy
Refunds will be processed only in cases where:
- The ordered product is unavailable
- A damaged or incorrect product cannot be replaced
- The return request is approved after inspection
Approved refunds will be processed through the original payment method or agreed payment option within 5–10 business days.
5. Return Process
To request a return or exchange:
- Contact our support team through phone or WhatsApp
- Share your order details along with product photos
- Our team will review and guide you through the return process
6. Cancellation Policy
Orders can be cancelled only before dispatch. Once the order is shipped, cancellation requests may not be accepted.
7. Important Note
Slight color variations may occur due to photography lighting and screen settings. Such minor differences may not be considered defects.
8. Contact Us
For return, refund, or exchange assistance, please contact us:
Bharathi Fashions
📞 +91 8919720468
📞 +91 9291239776
📍 #9-60-13, Ganapati Rao Street,
Nehru Bomma Center,
Opp. Vijayawada ENT Hospital,
Vijayawada-1