Bharathi fashions

Refund and Return Policy

Return & Refund Policy

At Bharathi Fashions, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before making a purchase.


1. Return Eligibility

Returns or exchange requests are accepted only if:

  • The product received is damaged, defective, or incorrect
  • The request is raised within 24–48 hours of delivery
  • The product is unused, unwashed, and in original condition with tags and packaging intact

Products that do not meet the above conditions may not be eligible for return or exchange.


2. Non-Returnable Items

The following items may not be eligible for return or refund:

  • Jewellery & accessories
  • Customized or altered products
  • Products purchased during clearance sales or special offers
  • Used, washed, or damaged items after delivery

3. Exchange Policy

  • Exchanges are subject to product availability.
  • Customers can request size exchange or replacement for eligible products.
  • Exchange shipping charges may apply depending on the reason for exchange.

4. Refund Policy

Refunds will be processed only in cases where:

  • The ordered product is unavailable
  • A damaged or incorrect product cannot be replaced
  • The return request is approved after inspection

Approved refunds will be processed through the original payment method or agreed payment option within 5–10 business days.


5. Return Process

To request a return or exchange:

  1. Contact our support team through phone or WhatsApp
  2. Share your order details along with product photos
  3. Our team will review and guide you through the return process

6. Cancellation Policy

Orders can be cancelled only before dispatch. Once the order is shipped, cancellation requests may not be accepted.


7. Important Note

Slight color variations may occur due to photography lighting and screen settings. Such minor differences may not be considered defects.


8. Contact Us

For return, refund, or exchange assistance, please contact us:

Bharathi Fashions
📞 +91 8919720468
📞 +91 9291239776

📍 #9-60-13, Ganapati Rao Street,
Nehru Bomma Center,
Opp. Vijayawada ENT Hospital,
Vijayawada-1

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